Shipping & Delivery

Our orders are fulfilled from Michigan, United States. We currently deliver to the United States only (the 48 contiguous states plus Alaska and Hawaii), however we are working on expanding our list of destinations so that we can serve more customers. 

We regularly review our shipping and delivery services so that we can pass on the best rates to you, so be sure to check this page for updates.  

Our estimated delivery times are subject to processing and courier times. Prior to delivery, bespoke printing and production takes place which usually takes 2-3 working days, however this is subject to change during periods of high demand. Updates on this can be found on our website and social media channels.

Shade only orders

 Shipping Option  Cost Timings (Post Production)
Standard FREE 4-8 day delivery

 

Palette / palette + shade orders

 Shipping Option  Cost Timings (Post Production)
Standard $5 4-8 day delivery

 

You will receive an email to track your order once it has been dispatched. We advise that you check your spam/ junk mail if you do not receive this as sometimes they may re-route there. If you have any problems, please contact us at support@unhiddenbeautyco.com. 

If your item is not able to be delivered and is returned to us (for example in the event of continued failed delivery attempts or if an incorrect address is entered), we will endeavour to contact you to arrange re-delivery. This may be at a cost to you depending on the circumstance. We will keep your item for 30 days once it has been returned to our fulfilment facility. If we have not been able to rearrange delivery with you after the 30 days have passed, we will no longer be able to fulfil this order.